I ordered 10 ESF seeds from GreenThumb (GT) a couple of years ago and only 2 germinated. I am/was quite experienced but called GT just to ask for tips. At first he was gruff and quite short but after a few calls he offered to send me new seeds if I returned them all. I didnt like the idea...
You know, now that I think about it you are right; I myself was in a bad mood when I posted. Sorry about that Bro... Customer service is critical.
Anyhow just wanted to reply back and say sorry for coming across as an ass.
LOL its not his job to field questions, do you call Charmin to ask them how to wipe after flushing? His job of choice happens to be selling and if you don't know how to properly grow 200$ worth of seeds I suggest cutting your teeth on something cheaper and more forgiving. Also who the F freezes...