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Simon @Support was great until 6days after my order. RM does not recognize the trucking # I received. This type of thing kills the legitemacy of all in the industry!What's up?

I did recently June 22 '16, all seemed well until I tried tracking parcel,Royal mail did not recognize the tracking #. Simon @ support said not scanned yet probly day 1. Two days later,twice not recognized,Simon said could be a delay..OK.Yesturday tried not recognized, now no response to my...