Watlow temp box

Hi there,

I have purchased a Rosinator 6 months ago and it was great at first but now my temp box is malfunctioning and I can't seem to fix it. I have tried getting in contact with the Rosinator people but they wont get back to me so i'm sol. I called the watlow people but without knowing the model they can't help -__-

Would anybody know how to program the watlow box in the rosinator? Please help
 
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