Homegrown-Hydroponics.Com

...on a scale of 1-10 customer service gets a negative 2. The kit came with no directions and when I called for help and support it was clear that the guy wasn't really interested. Also, I got a broken light, damaged faceplate, spilled chemical, and missing odor puck. When I called I was told that it was my fault for not checking the package before UPS left. I wouldn't recommend Homegrown-Hydroponics to my worst enemy. The guy said he would make good on the damaged property only if UPS would take responsibility.

FUCK HOMEGROWN-HYDROPONICS, i recomend noone ever buys from there EVER, they are worthless pieces of sh*t. the same thing happend to me i got my unit from them and half of the stuff was missing and had no directions and i called eveyday for a week straight with no answer, and they say they have a 24/7 hotline, until finaly they answered and they just blew me off and hung up the phone. it was put together horibly half the stuff was loose light leaks everywear and it was suppose to be light proof. they are junk. a 5 year old could of put it together better. and the stuff i did get with it i could of got from wallmart for like $75 except the junk light that they probably got from a garbage can.

oh ya and for costomer service i give them a -100 out of 10
for the product i also give them a -100 out of 10

sorry i gotta bump this up cause everyone needs to read this incase there thinking about buying a pre made setup expecially from homegrown hydroponics so they don't get screwed over. i've learned from experience and alot of money that they are junk and you can build a system 100x better for half the cost. THEY SERIOUSLY ARE JUNK. LITERALLY

Came close to ordering one of their units. I decided that I could put together a better system myself, and I did.

bump, i had a similar experience. stay away!

Actually I am not sure what you guys are talking about. I just received my PC Grow Box that I ordered 2 weeks ago completely intact. No problems at all there. I took a look at the video instructions they have online at http://www.homegrown-hydroponics.com/tilavi.html and was able to get my unit running without any problems....

wooow i almost bought one of their systems, thank god i didnt..and thank god their website is BS.