Your welcome, If you call them On monday they will send you a free sample..Its a full size bottle of the concentrate. There shit is so good they will give you the first one free. The SNS 209 is so popular right now its hard for them to keep up with demand. Its only been on the market a few months. But I can personaly tell you its amazing. They walked me through the whole thing, how to use it and whatnot. I was Amazed!....Good luck and please keep me posted...also look at the 217. It kills mite on the spot and there eggs. They will send you that for free too. They ship the shit UPS. They told me its so good the first one is on them...lol