I have used the Doc many times with no problems. The negative stuff happened when his hg420 site was sold to someone else and it got difficult to get a email through to him. I still got my beans, just no email. All thats cleared up now. If you have a issue he personally gets back to you. I just used the Doc in january with no issues and plan to order from him again next month. The Attitude, HempDepot, Worldwide and the Doc have all been good to me and I still recomend them all, including DrChronic!