What the hell is the problem with IL

chloe35

Member
I received letter to renew my card yesterday and went to the website indicated this morning. The instructions in the letter are impossible to follow using the website: at one point after completing the page that asks for your name etc. a box popped up that indicated I should click the "edit" button and enter my phone number. THERE IS NO EDIT BUTTON TO CLICK ON TO ENTER A PHONE NUMBER. I cannot advance from that page without entering a phone number. Does anyone know how to find the missing "edit" button? What am I missing here?
 

KeepTrying

New Member
Were you looking at it in a cell phone or computer? I had similar issues, I would have to turn my phone sideways and so forth to see everything on the application page.

If you can try a different browser, if you were using Chrome use Safari, for example.

Once I got everything turned in my new license came very quickly!
 
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