BlackRain
Well-Known Member
Well I placed my first seed order with Nirvana and based it off of the majority of reviews stating how good their customer service was and so on and so on. Well I am here to tell you that it's NOT TRUE!
I placed my order on Sept. 1/10 and as of this writing have still not received anything. I sent my first Help Desk ticket 5 days ago asking them to look into the issue.
Their response... please be patient and they closed the help desk ticket.
So I have now sent another help desk ticket requesting they either resend the order or refund my money. If they do neither I will file a charge back with my CC company and get my money back that way. No way do I hold to this kind of crap... if you pay for it they should ship it and have a way to prove they shipped it.. tracking number or something at the very least. Beyond that we are just taking THEIR word that the order was sent which is complete BS in my opinion.
My review... Customer service sucks... prices are good * if you ever get the product* can't comment on viability as I DIDN'T RECEIVE MY ORDER! Over all.... stay away from Nirvana... I can't believe RIU allows them to advertise on this forum after the bad customer service and order no shows that are going on!
I placed my order on Sept. 1/10 and as of this writing have still not received anything. I sent my first Help Desk ticket 5 days ago asking them to look into the issue.
Their response... please be patient and they closed the help desk ticket.
So I have now sent another help desk ticket requesting they either resend the order or refund my money. If they do neither I will file a charge back with my CC company and get my money back that way. No way do I hold to this kind of crap... if you pay for it they should ship it and have a way to prove they shipped it.. tracking number or something at the very least. Beyond that we are just taking THEIR word that the order was sent which is complete BS in my opinion.
My review... Customer service sucks... prices are good * if you ever get the product* can't comment on viability as I DIDN'T RECEIVE MY ORDER! Over all.... stay away from Nirvana... I can't believe RIU allows them to advertise on this forum after the bad customer service and order no shows that are going on!