STORZ & BICKEL CUSTOMER SERVICE.

Wattzzup

Well-Known Member
38 Hour update. Some o rings are hard to remove and stretch and tear. Little vapor leak on back pressure. Other than that this crafty is blowing clouds. Pic of the middle size ring.
I have noticed that the little one right on top is the first one to wear out completely. It’s the only one that looks like it’s close to breaking. I believe that one moves back and forth when you take a hit.
 

rijkmus1

Well-Known Member
Little ring is on the stem. I can usually get those ones off with out damage. I have extra stems . The middle size is my problem. I don't have finger nails
 

Wattzzup

Well-Known Member
Little ring is on the stem. I can usually get those ones off with out damage. I have extra stems . The middle size is my problem. I don't have finger nails
Yeah the smallest one on the stem I don’t even take off. I have in the past but it’s not really needed. It doesn’t get very sticky. I meant the little one in the pic. On top. I believe that ring moves as you inhale.
 

Wattzzup

Well-Known Member
Whattzzup I think it just sealed the bottom to the top of the cooling chamber together. I don't think it moves.
Heating chamber Pic after cleaning today.
That one around the base I’ve only changed once. It rarely gets sticky.

I was talking about this one. 79C2CB94-B062-4078-8326-3084BB84F06E.jpeg
 

rijkmus1

Well-Known Member
Correct I have some extras but I try to make them last. I just don't understand why or how it would move. I could be wrong but never thought of it that way. I think it just sealed the bottom to the top using g the two fork slides.
 

Wattzzup

Well-Known Member
Correct I have some extras but I try to make them last. I just don't understand why or how it would move. I could be wrong but never thought of it that way. I think it just sealed the bottom to the top using g the two fork slides.
It may not. You’re probably right. But it’s the only one that ever looked worn out. I just assumed it moved
 

rijkmus1

Well-Known Member
Cleaning day. Ordered screens.
Forgot to order orings. Down to my last one no extras but I do have 3 chambers total.
Same ring as discussed above is the one that wears the fastest. OTHER issue is you can't just order that size.
Next observation is has anyone ever had to change the oring around the heating chamber.
 

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Wattzzup

Well-Known Member
Cleaning day. Ordered screens.
Forgot to order orings. Down to my last one no extras but I do have 3 chambers total.
Same ring as discussed above is the one that wears the fastest. OTHER issue is you can't just order that size.
Next observation is has anyone ever had to change the oring around the heating chamber.
I take it out and clean it. I stopped replacing any of them until they are broken. Yes you have to order the rings in a pack. I use a paper towel wet with alcohol to clean the chamber. Just hold it upside down. I let the rings soak in alcohol too. Then wipe them down to clean them.

Ordering extra cooling chambers is next on my list. I want that 3 pack.
 

rijkmus1

Well-Known Member
Wattzzup I took you advice on the stem gasket. I just soaked it in alcohol with the other parts. I was under the impression that alcohol would degrade the gasket over time.
Have you ever had to change your heating chamber gasket. After 60 hours on my last crafty It was fine. I can't even find a movie of it being changed. I assume that storz and bicker omitted that.
 

rijkmus1

Well-Known Member
Wattzzup I use gun cleaning patches. Get a bag of 22 caliber ones. I have a good cleaning system. They are way better than paper. I clean every Saturday. But I am not smoking a sticky strain. That may require a shorter cleaning schedule. These units are top notch and I will be replacing it when it dies.
 

Wattzzup

Well-Known Member
Wattzzup I took you advice on the stem gasket. I just soaked it in alcohol with the other parts. I was under the impression that alcohol would degrade the gasket over time.
Have you ever had to change your heating chamber gasket. After 60 hours on my last crafty It was fine. I can't even find a movie of it being changed. I assume that storz and bicker omitted that.
You just made me. I went to clean this morning and checked under the gasket (I never even look at it). I probably clean it about every 4th time of cleaning everything. I don’t leave them soak for long. Maybe 10-15 minutes then I wipe them with damp alcohol paper towel. Rinse everything with hot water, let everything dry and replace. I also took a Q-tip to anywhere I cloud to clean everything as well.
 

rijkmus1

Well-Known Member
50 hours on Crafty. I will be posting every 10 hours as my original crafty died at 61 hours. I see now that storz & bicker offers a 3 year warranty on crafty+ if you register it on their web page. I am taking care of this crafty when it fails depending on the hours I may just get another. Screens are the same as mighty but cooling chambers are cheaper. I heard that the mighty falls over easy when set upright is that the case.
 

rijkmus1

Well-Known Member
60 hour report. Crafty is performing flawlessly. Big sales at planet of the vapes. Crafty 209.00$ Mighty on sale also. I was thinking of buying it but I don't want to start the 3 year warranty. I hope this one makes it to the next sale.
 

Wattzzup

Well-Known Member
60 hour report. Crafty is performing flawlessly. Big sales at planet of the vapes. Crafty 209.00$ Mighty on sale also. I was thinking of buying it but I don't want to start the 3 year warranty. I hope this one makes it to the next sale.
I saw this The Mighty is on sale for $260. :hump:
 
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